Robot model

Mizuho Pepper Robot

Mizuho Financial Group deployment of Pepper and NAO humanoid robots for customer service.

Manufacturer: Mizuho Financial Group
Form factor: humanoid
Maturity: pilot
Lifecycle: active

The verified answer

As of Oct 2026, DEPLOY verifies Mizuho Pepper Robot, a humanoid by Mizuho Financial Group (pilot). 3 sources back the record.

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Key facts

Branch concierge deployment

Mizuho reported introducing SoftBank Robotics' Pepper humanoid robot at branches as a customer-facing concierge in a channel-innovation program (Mizuho channel innovation award).

Customer interaction

Mizuho described Pepper as providing product information and interactive customer conversation, with the program recognized by the Bank Administration Institute (Mizuho award details).

Branch concierge program

Mizuho reported introducing SoftBank Robotics' Pepper at branches as a customer-facing concierge in a channel-innovation program (Mizuho Pepper award release).

Customer information and conversation

Mizuho said Pepper provided product information and interactive customer conversation in the branch program (Mizuho Pepper award release).

Open innovation use

Mizuho also reported using Pepper in a fintech hackathon focused on open innovation and new customer value (Mizuho Pepper hackathon release).

Data & sources

Web sources

3 sources backing this record.View all →

Pricing

No verified price is on record for Mizuho Pepper Robot. Physical-AI systems are often sold through enterprise contracts or operated as a service rather than at a public list price.

How DEPLOY tracks pricing

Recent activity

Every change to this record is dated, sourced, and independently verified where marked.

Record createdSep 6, 2026
Added to the verified registry

Full change history →

Safety record

No incidents on record for Mizuho Pepper Robot.

Only active incidents are counted. Retracted incidents are excluded from this summary but remain reachable at their canonical URLs.

Sources (3)

Common questions

What is Mizuho Pepper Robot?

Mizuho Financial Group deployment of Pepper and NAO humanoid robots for customer service.

How much does Mizuho Pepper Robot cost?

Mizuho Pepper Robot's price is not publicly disclosed. DEPLOY has no verified price on record for Mizuho Pepper Robot from Mizuho Financial Group. Physical-AI systems like this are often sold through enterprise contracts or operated as a service rather than at a public list price; check the manufacturer for the latest.

Is Mizuho Pepper Robot actually deployed in the real world?

Mizuho Pepper Robot is at the pilot stage: a trial is reported, but no deployment is yet verified at a named site on the DEPLOY registry. Manufacturer capability claims should be read as claims pending independent verification.

Who makes Mizuho Pepper Robot?

Mizuho Pepper Robot is made by Mizuho Financial Group, based in Tokyo, Japan.

Can you buy Mizuho Pepper Robot?

Mizuho Pepper Robot is in pilot deployments with named customers and is not yet broadly for sale.

What are alternatives to Mizuho Pepper Robot?

On the DEPLOY registry, comparable humanoid robots to Mizuho Pepper Robot include Walker S2, Digit, Unitree G1, Atlas.

How does Mizuho Pepper Robot compare to Walker S2?

Mizuho Pepper Robot and Walker S2 (UBTech Robotics · 18 deployments) are both humanoid robots on the DEPLOY registry. Mizuho Pepper Robot has 0 verified deployments on record. Compare both records for specs, safety, deployments, and verified-vs-claimed autonomy.

Is Mizuho Pepper Robot a top humanoid?

On DEPLOY's intelligence score, which blends verified deployments, safety, adoption, media, and IP signals, Mizuho Pepper Robot ranks in roughly the top 84% of humanoid models tracked by the registry.

What is Mizuho Pepper Robot's maturity stage?

Mizuho Pepper Robot is at the pilot stage on the DEPLOY maturity ladder (research, prototype, pilot, commercial, production). Pilot stage means at least one named-customer trial deployment is verified.

Where is Mizuho Pepper Robot deployed?

No verified deployments of Mizuho Pepper Robot are currently on the DEPLOY registry. DEPLOY records deployments only when verified at a named site with a primary source; absence may reflect pre-deployment, research, or manufacturer-internal use.

Is Mizuho Pepper Robot safe?

Mizuho Pepper Robot has no incidents on record in the DEPLOY registry. This does not constitute a safety guarantee; it reflects the incidents DEPLOY has tracked and verified to date.

Methodology: Verified · 3 sources (no primary) · last reviewed 2026-09-29

Verification posture

Verified

Low confidence

Review state

Stable

Last reviewed 2026-09-29

Maturity + lifecycle

Maturity stage: pilot

Lifecycle: active

Architectural position

Cohort: humanoid

Sources by quality tier

3: unclassified; Unclassified source

The framework is documented at /methodology. Corrections at /corrections. Reviewer: DEPLOY editorial team.